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We are hiring - telesales executive

TELESALES EXECUTIVE – PREVIOUS EXPERIENCE ESSENTIAL

Are you driven by results? An established telesales professional? Passionate about customers and want to join a fun, vibrant office?

If the answer’s yes, then we’d like to talk to you! We are V4B, a vehicle leasing broker based in Wrexham and we’re looking for a telesales executive with a pro-active and can-do attitude.

It’s a commercial role and you’ll be tasked calling existing customers and cold-calling new leads. A role which requires exceptional service experience, a tenacious attitude and a resilient nature.

Previous telesales experience, ideally in the motor industry, is essential along with first-class Excel and database skills.

Duties include:
•Outbound proactive calls to maximise the number of customers reactivated and minimise the number of customers lapsing
•Establish the reasons why customers lapse and take appropriate action to prevent this from happening
•Build solid client relationships with potential customers
•Generate leads from warm and cold dataExperience required:
•Previous telesales experience essential
•Track record of achieving personal targets
•Understanding of customer retention strategies
•Understanding of appointment setting, telemarketing and other outbound calling roles
•Empathetic with good listening skills and able to correctly identify customer needs
•Experience in customer account management including retention, preferably in a sales environment
•Excel and database experience

About us:
The V4B Group employees almost 60 staff based at its head office in Wrexham. We’re proud to be celebrating our 25th anniversary this year and pride ourselves on first-class customer service. We’re extremely proud of what we have achieved, over the past 25 years we have supplied more than 40,000 new vehicles to satisfied customers with a significant percentage of our business from returning customers.

What’s in it for you?
Working for a small friendly company you’ll be entitled to 20 days holiday plus bank holidays, free on-site parking, childcare vouchers, company pension scheme and a salary to match experience. Closing date October 12, 2017

Email CVs to: chrislawlor@v4b.co.uk

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Posted on 19th September 2017 at 2:36 PM

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